Warranty

Bell Smart/Phone Care Warranty Program

The Bell Smart/Phone Care Program enhances the coverage provided by the manufacturer’s warranty. Cell phones, Smartphones, iPhones and Turbo Sticks are covered under this program. The Bell Smart/Phone Care Program is paid monthly on your Bell Mobility Bill. Prepaid phones are not eligible under this warranty program.

  Manufacture's
Limited Warranty
Smart/Phone
Care Extended
Smart/Phone
Care Premium
Smart/Phone
Care Premium
Smart/Phone
Care Total Protect
Smart/Phone
Care Total Protect
Mobile Expert & Support App
Devices All devices Wireless phones, turbo sticks, certain smartphones Wireless phones, turbo sticks, certain smartphones iPhones & select premium smartphones Select Android smartphones iPhones & select Android smartphones iPhones & select Andorid smartphones
Price per month - $5 /mth $8 /mth $11 /mth  $11 /mth $14 /mth $8 /mth
Manufacture's defects within 12 months -
Manufacture's defects beyond 12 months - -
Liquid damage - - -
Physical damage - - -
Loss or theft - - -
Power surge - - -
Normal wear and tear - - -
Antivirus/security* - - - -
Device content backup/phone locate/wipe* - - - -
Premier tech support* - - - -
Service replacement fees - $50 for phone or turbo stick. Up to $150 for smartphone. $50 for phone or turbo stick. Up to $150 for smartphone. Up to $249 for iPhone or smartphone. Up to $150 for Android Smartphone Up to $249 for iPhone or Android smartphone. N/A
Number of replacements - 2 maximum 2 maximum 2 maximum 2 maximum 2 maximum N/A
*Services provided through an on-device app



AppleCare+ for Apple iPhone


Get repair coverage and support from Apple, the people who know your iPhone best for the one time purchase price of $79 (iPhone 6/6+ or older) or $129 (iPhone 6s/6s+). AppleCare+ extends your repair coverage and technical support to two years from the original purchase date of your iPhone. Accidental damage protection is included with AppleCare+ for up to two incidents of accidental damage from handling. Accidental damage from handling includes dents, cracked screens, spills, and liquid submersion affecting the functionality of iPhone. AppleCare+ does not cover cosmetic damage or damage that does not affect the functionality of iPhone. AppleCare+ provides up to two incidents of accidental damage from handling, each subject to a $79 service charge.


Cellular Accessories

All cellular accessories are covered under a one year manufactures warranty unless otherwise stated.

 




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